Our Philosophy
At Custom Breaks, our aim is to provide you with the winter holiday experience of a life time and we hope that you will want to return to us year after year.
Mountain Refuge Night Trip
Chalet staff have one night off in every week. We recommend taking advantage of this by spending the night in a fantastic Mountain Refuge!
Before your holiday
In our opinion, your holiday with us begins the moment you make your booking and we ensure that we are always on hand to answer your queries and help with all aspects of your holiday planning. Before you arrive, we can help you organise everything you will need, from airport transfers to ski lessons, so that the holiday runs smoothly and effortlessly for you.
- We will organise your Morzine transfers.
- We can buy all your Morzine lift passes in advance so they are waiting ready for your arrival, saving you from potentially lengthy and boring queues.
- We have in chalet ski and snowboard hire with our Morzine ski hire service that saves you 10% on all hire costs. Your equipment will be waiting in the chalet for your arrival ensuring you can get on the mountain as soon as possible.
- For families with young children, we can help find safe and friendly Morzine childminding either in the chalet or with a local creche.
- For all levels of skier/snowboarder looking for lessons, we can ensure that you are enrolled in an excellent English speaking Morzine ski school or Morzine snowboard school that is easy to get to.
If there is anything we can help with, we will. Just call or email and we shall do our best to help you.
During your holiday
We have a beautiful ski chalet and hope to deliver on the services and entertainment facilities to match your accommodation:
Our Services
Minibus – We have a minibus dedicated to Chalet Alice which will take you to and from the slopes each morning and evening. We also offer lifts into town most evenings, should you wish to go out on the town after dinner.
Restaurants – We have undertaken the painful task of sampling the local dishes at most of the restaurants in the area, so can happily recommend and make a reservation for you on the staff night off.
Snowboard & ski guiding** – We know the area very well and will be more than happy to show you around the area, both on and off the piste. We can take you to the best spots, avoid the crowds and queues and even let you in on some of our little known secrets!
**Please note that we are not qualified guides and this is a totally complimentary service subject to our terms and conditions.
On hand hosts – we only employ happy, enthusiastic and helpful staff! They live in the basement of the chalet (don’t worry, it’s very comfortable!) so are on hand throughout your stay to help you with all aspects of your holiday.
Booking activities – we can book many additional activities for you, either before you arrive or once you are here in resort: night sledging, ice hockey match, parapenting, cross country skiing, freestyle lessons, snow shoeing, off-piste guiding, ice climbing and after all that you might need to head to the local spa or have an in-house massage!
Birthdays and Special Occasions
If you are celebrating a special event such as a birthday or anniversary during your stay, we can throw a (surprise) party in the chalet to your liking or organise a fantastic evening out in the town for the whole group. Just let us know, and we’ll make sure you all have a fantastic day.
In Chalet Entertainment
We realise that a major part of any catered chalet holiday is reliant on the atmosphere and entertainment facilities within the chalet itself. At Chalet Alice, your live in chalet hosts help to create a friendly and relaxed atmosphere from the moment you arrive and will be on hand to help and entertain throughout your stay.
Two lounges with Big Screens
We have not one but two large plasma TV screens in the chalet to cater for groups with different tastes in viewing. Rather than give in to the DVD selection of the majority, simply disappear to the other lounge with a breakaway group to watch your own choice of DVD or to play on the PSII. Or, if you fancy snuggling up in bed with a DVD, you can do that too on the TV DVD Players in every bedroom!
Games, Books & Music
Chalet Alice comes well equipped with a range of classic board games, a library of books for you to read or swap for one of your own, and an iPod compatible stereo, so don’t forget to bring your tunes!
The Chalet
Chalet Alice has been thoughtfully designed and provides excellent and comfortable accommodation for catered winter holidays.
The Bedrooms
All of the bedrooms are spacious, tastefully decorated in traditional Savoyard style with ensuite facilities and fantastic views of the Morzine valley. With crisp white linen, comfy cushions and fluffy towels it might be hard to get up in the morning!! Every room has it’s own TV and DVD player if you fancy a cosy night in bed with a film.
Bedrooms 1 and 2 are situated on the ground floor and can be booked as a double or a twin rooms.
Bedroom 3 is on the first floor and can be booked as a double or twin.
Bedroom 4 is an ensuite double or twin with an open mezzanine area, sleeping 4 in total. Perfect for families or small groups.
Bedroom 5 is our luxury double or twin with a private balcony. There is an ensuite bathroom with a bath and a separate shower. Bedroom 5 also has a self contained mezzanine area which sleeps 3, again perfect for families or groups.
The Living Areas
Chalet Alice has two separate lounge areas. The mezzanine level is where all the fun is at! Here you will find a wide screen TV with lots of DVD’s to choose from, a Playstation II with a whole load of games for young and older gamers as well as many of the classic board games for the more traditional past times.
On the ground floor is the quieter, relaxing lounge area. Curl up on the sofas with a book, watch a film, listen to music, play games, take in the amazing mountain views, the perfect place to chill! Plus you are never far from the tea, coffee, cake and honesty bar!
The Boot Room
Located on the basement level, away from the living areas, we have a spacious, heated boot room to keep your equipment safe and dry for the following day!
